Patient Relations
uniCare is committed to be ‘your partner in health care’ for you and your family. Despite our best efforts, concerns or complaints may arise around your care or associated processes. We consider your feedback about your concerns and complaints as an opportunity to improve our services and endeavor to address them in a timely and thorough fashion. We suggest that initially you try to address concerns and complaints directly with the clinical team.

You may also speak with one of our Patient Relations Representatives on +971 4 3529292.

If you would want to complain directly of a serious concern – please send a mail to our Deputy Medical Director – Dr. Anil Awatramani at

To maintain our high standards we periodically conduct surveys by mail or telephone to learn about your experience at uniCare. Your responses will help us understand how we can better serve our patients and families.